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Monday, March 27, 2023

Viral clash video : House of Fashions reveals what happened

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Prominent Sri Lankan clothing store, House of Fashions has issued a statement clarifying the clash that occurred between staff and a customer at its Bambalapitiya outlet on Saturday (21).

In its statement, the clothing store stated that the clash had occurred over a parking dispute.

“A customer had complained that his car had been blocked by another vehicle in the car park. The staff immediately made the announcement in this regard over the PA system. But it was later found that the vehicle owner had parked the vehicle at the House of Fashions car park and left elsewhere,” the clothing store said.

It further said that during this time, the customer had verbally abused the manager and security official, after which he later assaulted the security official.

Despite attempts by the staff to break the conflict, the customer had continued to assault the security official due to which the staff had retaliated, the statement added.

Expressing regret over the incident, the clothing store acknowledged that it had badly impacted its goodwill with customers

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